Baseline — Google Ads, websites & automation for UK service businesses

02 / MISSED CALLS

Never let a missed call become a missed customer.

Baseline can automatically text callers when you cannot answer, giving them an immediate way to continue the conversation.

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What you get

Included in your £197/month system

The moment you miss a call, an automatic text goes out

Starts the conversation for you before they ring the next company

Covers you on-site, after hours, and everywhere in between

Leads never go cold just because you couldn't pick up

Every missed call is logged automatically

Customer replies start a new conversation instantly

How it works

Step by step

01

You miss a call

You're on the job, driving, or it's after hours.

02

Baseline texts them

An instant, friendly text is sent: 'Hi, sorry we missed your call. How can we help?'

03

Customer replies

The customer texts back with what they need.

04

Lead created

The conversation is captured and a new lead is created automatically.

Never let a missed call become a missed customer. – Baseline system

FAQ

Frequently asked questions

Ready to add this to
your business?

Book a free demo to see how this feature connects to the rest of the Baseline system.