04 / REVIEWS
Turn happy customers into visible proof.
Automate review requests and reminders so more satisfied customers remember to share their experience.
Book A Free DemoWhat you get
Included in your £197/month system
Automatic follow-up requests sent to customers after a job is completed
Reminders sent (capped, so nobody gets hounded)
Request a review in one click from your phone
No separate app or spreadsheet needed
Takes the guesswork and awkwardness out of asking for reviews
Customer feedback captured privately so you can deal with problems quickly
How it works
Step by step
Job marked complete
You mark the job as done in your Baseline app.
Review request sent
An automated SMS/Email goes out thanking them and asking for feedback.
Reminder sent
If they don't respond, a polite reminder is sent after a few days.
Google review received
Happy customers are routed to Google. Less-than-happy ones are routed to an internal feedback form.
FAQ
Frequently asked questions
Ready to add this to
your business?
Book a free demo to see how this feature connects to the rest of the Baseline system.